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FAQ

Any questions? Maybe you’ll find the answers here

Why can’t I find an event on the website?

Below are a few reasons or suggestions to help you with your search.

  • No performances are currently scheduled for Fiddler’s Green Amphitheatre, date, or artist you may have selected.
  • Fiddler’s Green Amphitheatre will only list an event after all information is confirmed with artist management. Events are always listed in time to purchase tickets the day they are put on sale.
  • Check the proper spelling of the artist, band, or venue. All words must be spelled correctly.
  • Check to see you entered the proper Search Type and the corresponding artist, city, zip, or venue.
  • Make sure there is proper spacing between your words (i.e. John Hiatt, not johnhiatt)
  • Try a different search method. Search by city or zip instead of artist name or building name.
  • The event may not be officially promoted by Fiddler’s Green Amphitheatre or AEG Live. You may want to try finding the event on the artist’s official website or AXS.com

How do I buy tickets?

Online - Click the "Buy Tickets" link on the SHOW DETAILS page of the artist you would like to see.

Box Office hours:
The Fiddler's Green Amphitheatre Box Office is open event days starting at Noon.

On Non-event days the Box Office hours is open:
Tuesday and Thursday: Noon – 6pm
Saturday: Noon – 4pm
Closed Monday, Wednesday, Friday and Sunday

View Map 

Purchase tickets via phone: 1-888-9-AXS-TIX (1-888-929-7849)

Call Center Hours 
Monday - Sunday 7am – 9pm MST

For Private Box and other Premium Seating options

Visit our Premium Seats page or contact Scott Amerman at (720) 418-7115 or [email protected]

How do I purchase accessible seating?

For accessible seating at Fiddler’s Green Amphitheatre follow the ACCESSIBLE SEATING link on the AXS page for the event you’d like to purchase. 

Accessible seating at Fiddler’s Green Amphitheatre is located in sections 101, 102, 103, 202 and 204, as well as throughout the lawn.  Ticket limits set by the promoter/performer for each show will be applied to accessible seating areas as well.  

What time zone is used for the show time and on sale time?

All dates and times are local (Mountain). 

How do I subscribe/unsubscribe to a concert calendar for events in my area?

Subscribe

CLICK HERE to subscribe to receive email alerts for Presales, Cool Stuff, and Info on Events in your area.

Unsubscribe — You may unsubscribe from this service at any time by editing your profile HERE or clicking the unsubscribe link at the bottom of the concert calendar you receive.

I am looking for employment information, where can I find it?

Fiddler’s Green Amphitheatre only accepts resumes submitted through our corporate website.

How can I meet the band?

Only the artist record company, artist management, or artist fan club grant backstage access or meet and greet opportunities. Fiddler’s Green Amphitheatre does not handle artist access.

How do I get directions to the show?

Please visit our Directions page for detailed directions and a map.

The show is this week and my tickets haven’t arrived, they’ve been lost, or they’ve been damaged. What can I do?

Please call AXS, not Fiddler’s Green Amphitheatre, if you have these issues prior to the event. They have information to track your order and will recommend a solution. You can find directions on how to reach customer service at AXS here.

For tickets purchased through artist fan clubs or other organizations, you should contact that organization directly for information.

What happens if my event is cancelled or postponed?

All refunds are available at your point of purchase. If you purchased your tickets though AXS, please contact them to receive a refund or exchange for a postponed or cancelled event. Instructions for AXS regarding postponed and cancelled events are here.

Where can I find information on Private Boxes and other Premium Seat seating options?

Please visit our Premium Seats page for more detailed information.

Is there a way I can get info about traffic or weather the day of show?

The Greenwood Village Police Department has a text message notification system for Fiddler's Green Amphitheatre.  This system will text messages to subscribed concert goers regarding traffic updates and other special considerations (such as potential weather concerns) the day of the show.

To enroll, just text FIDDLERS411 to 888777.

You will receive any Fiddler's Green Amphitheatre related messages until you text "stop" in reply.

Message and data rates may apply. 

Didn’t find the answer you were looking for? Just ask us here.  

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